Frequently Asked Questions

Shipping Policy

FOR PRINTS Shipping times range from 5-6 business days. You will receive a tracking number as soon as your order has been shipped.  

For US territories outside of the 48 contiguous states (Alaska, Guam, Hawaii, Puerto Rico, Virgin Islands), please expect a few extra business days for shipping.

Note: Orders placed after 10 AM EST will go into production the next business day. Please allow 1 additional day if your order placement, production date range, or delivery date range falls on one of these holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.

Most frame orders are processed, produced, and shipped within 2-3 business days - and typically arrive in 4-5 business days. Canvas orders are usually produced in 3-4 days, arriving in 5-6 business days. Next day and 2-day express shipping are available, however, please note that these options will not affect processing time. International orders typically arrive within 6-10 business via USPS Priority Mail. 

Returns/Exchanges/Refunds

A no-charge replacement or refund will be provided for any quality issues. You may be requested to return the presentation/order to us and a return shipping label will be provided to you. Refunds are not provided based on customer preference. A refund or a no-charge replacement will be provided for any orders damaged in shipping. For a refund or replacement, please contact julie@mwfleming.com. There is a 15% restocking fee that is applied for any order canceled or exchanged.

How can I keep up with your new work?

New art will be uploaded to this site periodically.  You can keep updated on these new images by subscribing to my newsletter.  You may also follow me on Instagram and Facebook.  Thanks so much for visiting my site and having a look at the art and the many medium and size options available to you!